Exchange Policies

  • We accept product exchange (terms and conditions apply)
  • If the exchange is due to product defects, we will bear the cost for you for the replacement
  • If the exchange is due to wrong size chosen, the shipping cost is RM7 (peninsula), RM13 (Sabah / Sarawak). 
  • Shipping cost to Singapore is RM30 (subject to currency exchange)
  • Please return the item in good condition, complete with packaging
  • You can submit your complaints to us by filling up the form as provided below : 

"Customer Order Complaint Form"

We will take note on your complaints into further consideration and shall contact you to update the progress.

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